No mystery, no pressure

The whole process, from first call to final paperwork.

Foundation repair has a reputation problem: high-pressure sales, vague scopes, mystery pricing. The fix is boring transparency — here's every step, including the parts where you can tell us no.

What working with us looks like

From first call to final paperwork.

01

Call or book online

Tell us what you're seeing. If it sounds like weather or cosmetics, we'll say so on the phone — no truck rolled.

Day 1
02

Free on-site inspection

Floor elevation survey, crack documentation, drainage, trees, plumbing red flags. About 60–90 minutes.

Within the week
03

Straight answer + written plan

Repair, monitor, or relax — with the measurements that justify it. If piers make sense, you get a marked plan and a firm price.

Same visit
04

Repair day(s)

Most jobs finish in 1–3 days. You can live at home the whole time. We protect landscaping and re-check elevations during the lift.

Scheduled with you
05

Documentation + lifetime warranty

Before/after elevations, pier locations and depths, and a transferable warranty certificate — paperwork a future buyer's inspector will respect.

At completion

Repair day, hour by hour

What a repair day actually feels like.

01

Morning, day one

Crew arrives, walks the plan with you, protects landscaping, and opens the pits. Loud parts: some digging, occasional hammering. Water and power stay on.

02

Driving piers

Each pier goes down with hydraulic pressure readings logged. You're welcome to watch — most homeowners find it surprisingly tidy.

03

The lift

Rams lift the slab gently while we re-check elevations in real time. You'll likely hear the house creak as doors square up — that's the sound of frames un-racking.

04

Closing up

Brackets locked, pits backfilled, sod replaced, magnet sweep for debris. Final elevation survey, walkthrough, and your documentation packet.

See the underground part

Step through a pier installation.

INTERACTIVE · HOW A STEEL PIER IS INSTALLED
GRADE BEAMoriginal levelSTABLE STRATA5 FT10 FT15 FT20 FT
Step 1Excavate at the affected section. A compact pit (~3 ft) is dug beside the grade beam where the elevation survey showed movement. Landscaping is set aside carefully — it goes back when we're done.

Method details: steel piers · concrete with rebar · hybrid piers — every install documented and covered by the lifetime transferable warranty.

Straight answers

Process questions, answered straight.

No and no. The work happens outside at the perimeter; interior access is only needed for the elevation checks, which take minutes. Kids, pets, and home offices coexist with repair days all the time.

From real jobs and inspections

The process, photographed on real jobs.

Shovel standing in a freshly dug pier pit beside a brick foundation, with rubble from the exposed grade beam
Step 1: crews hand-dig pits at each pier location along the foundation.
Line of pier holes with walk boards dug along a brick home's stem wall, ready for pilings
Step 2: a row of prepped pier holes awaits pilings, with walk boards protecting the yard.
Excavated soil staged on landscape fabric along a brick home, awaiting backfill after pier installation
Spoil is staged on landscape fabric throughout the job so the lawn underneath survives.
Round head of a pressed concrete pile at the bottom of a pier pit beneath a home's grade beam
Step 3: concrete pilings are pressed beneath the grade beam to load-bearing depth.
Crew member raking backfill over a completed pier hole beside a brick home's foundation
Step 4: after the lift, each pit is backfilled and the soil raked smooth.

Step one costs nothing.

Free inspection, elevation map, and a written plan — the rest of the process only happens if the measurements earn it.